Corporate Social Responsibility


Corporate Social Responsibility refers to a company’s commitment to operate in a way that benefits society and its resources. A commitment that is over and above any legal or statutory requirements. And one that is not governed by a business’s bottom line. At Inck, we take this responsibility seriously. For us, CSR is not just a ‘nice to have’, it is one of our core values and an integral part of our day-to-day operations. 

Inck is a member of both the Australian Promotional Products association (APPA) and the Promotional Products Association International (PPAI). We are committed to honouring and abiding by the Ethical and Responsible Codes of Conduct of both these associations.

We are committed to SAFETY

Safety is an intrinsic part of our products’ quality and value. From design to delivery, our commitment to applying the highest standards of safety, is woven into the DNA of everything we do. We comply with all applicable product safety laws and regulations, and meet applicable recognised voluntary industry standards for all our products and processes.

Inck is a member of APPA (The Australian Promotional Products Association) and is bound by the APPA Code of Conduct and APPA Constitution. 90% of complaints APPA receives are from companies who have bought promotional products from a NON-APPA member.

Factory & Supplier Audits: Factory selection process can be very high risk. Prior to placing any order it is recommended that we conduct a factory or supplier audit. These audits provide you with a detailed analysis of the condition, strengths and weaknesses of the supplier. We provide a range of audit services as listed below:

  • Manufacturer & Supplier Audits
  • Social Compliance Audits
  • Factory Production Control
  • Environmental Audits
  • Building Safety & Structural Audits
  • C-TPAT Audits

Inspections: Our inspection criteria is based on current regulations and our procurement team’s years of experience, helping ensure that your branded merchandise meets all quality, safety and compliance standards and upholds the reputation of your brand.

  • We conduct DUPRO (during production) and FRI (final random inspection) based on AQL standards on 100% of our orders.
  • Where applicable, we conduct independent product testing through our partners SGS and Bureau Veritas. Due to the broad scope of available branded merchandise, different product test apply.

Testing: We offer lab testing and certification in a number of product categories which include hardlines, softlines, promotional items, toys. textiles, food contact and more. Lab tests include:

  • Physical/Mechanical testing
  • Chemical testing for lead, heavy metals and phthalates
  • Flammability testing (wearing apparel & hardlines)
  • Indirect food additives/food simulating solvent extractives
  • Reliability, comparative, and destructive testing
  • Phthalates Testing
  • AS/NZ 8124 Toys Testing
  • Performance evaluations
  • Component and raw materials testing
  • Toxicological Risk Assessments (TRA) and LHAMA Evaluations
  • Packaging and labeling evaluations
  • Regulatory testing, including CPSIA, REACH, RoHS, ASTM, FDA, and more.

Transparency: Our commitment to safety isn’t just about mandatory testing and supplier audits – It is about taking responsibility. We work closely across the supply chain, allowing us to maintain full transparency and ensure safe and ethical working practices.

  • Your products are sourced from ISO 9001 certified suppliers who have strictly controlled working procedures.
  • We work to specific international standards and have strong expertise with Sedex and Amforo. We have full transparency of who we are working with and the working conditions and openly share this transparency with our customers.

Insurance: Inck’s clients are protected by $20 million worth of insurance (just in case.)

Download a FREE copy of ‘Not Worth The Risk! The Ultimate Guide to Promotional Product Safety’  DOWNLOAD NOW

We are committed to FAIRNESS

Treating people fairly is critically important to the team at Inck. We believe it is our social responsibility to ensure respect amongst our team, fair labour conditions in our supply chain and responsible business practices with our customers.

  • Inck will only engage with suppliers who provide fair and legal working conditions and comply with all applicable wage, work hours, hiring, benefits and overtime laws and regulations.
  • We will not be complicit in human rights abuse and violation. We will not participate in forced labour, child labour or unlawfully cheap labour.
  • We will engage in fair trade and comply with all applicable laws and regulations relating to product safety, labour, employment, environment or working conditions
  • We will not discriminate in hiring and employment practices on the basis of race, age, nationality, gender, religion, ethnic origin or disability.
  • We expect our suppliers to respect and recognize the right of each employee to negotiate collectively, to create or join the union organization of their choice and without penalty, discrimination or harassment.
  • We work to specific international standards and have strong expertise with Sedex and Amforo. We have full transparency of who we are working with and the working conditions and openly share this transparency with our customers.
  • We have agreements in place with many of the world’s leading global companies to meet their supplier code of conduct.
  • Inck is a member of APPA. APPA is a proud founding member of the International Federation of Promotional Product Associations (IFPPA) and promotes International Labour Standards (ILS), Corporate Social Responsibility Standards (CSR), professionalism, ethics and communication throughout the world within the multibillion dollar promotional industry.

We are committed to SUSTAINABILITY

Whilst the promotional products industry might not have the best credentials in terms of reducing waste, we are genuinely invested in reducing our footprint. We make every effort to understand the sustainability journey from design to delivery and we expect our suppliers to share our commitment to a clean and safe environment. At Inck, our commitment to sustainability is about finding a way we can fulfil our needs, without jeopardizing the needs of future generations. Every step of the way.

  • We encourage our clients to talk to us about sustainably-sourced products, and to value the merit of quality/longevity in addition to cost.
  • We use planet friendly packaging (the 100% compostable and biodegradable Sendel satchels).
  • We show preference for products free from hazardous ingredients and those not sourced from environmentally sensitive regions.
  • We support suppliers who implement processes that encourage sustainable environmental protection. We’ll inform you exactly where your goods are coming from, who is making them and what they are made of.
  • We have ditched the use of single-use plastics in the office (bottles/bags/straws), rely on recyclable office products where possible and have switched to an electronic billing system.

By working with a trusted supplier like Inck, you not only mitigate any risk to your reputation, but you can rest assured that your end product will have been responsibly made