Our logistics partner of over 10 years are experts in their field. We work seamlessly alongside them, delivering shipments worldwide. For a full-service order, we take on 100% responsibility from origin to destination, which includes booking vessels, container loading/unloading, clearance of goods and customs duties and taxes.
Shipping, Freight & Delivery
We can provide a range of shipping and logistics options and expertise in these areas:
AIR – Air
CFR – Cost & Freight
CIF – Cost, Insurance & Freight
DAP – Delivered At Place
DDP – Delivered Duty Paid
EXW – Ex-Works
FCA – Free Carrier
FOB – Free On Board

Kitting & Fulfillment
We partner with a reputable 3PL logistics company and offer excellent warehousing, kitting and fulfilment services. This allows us to handle everything from basic stock fulfilment to elaborate customer-activation services in Australia or China.
- Secure Warehousing across Australia and in major China cities
- Stock Management
- Pick and Pack
- Kit assembling and rework
- Transport and Distribution (national, international)
- Inventory Management
- Bulk Container Unpack Services
- Palletisation, special pallet rack configuration, block-stacking, specialised handling, shrink wrapping or other required processing
- Customs Clearance and Reporting

Shipping Process
There are over 10 stages involved in the Shipping Process (example via Hong Kong):
- Shipping department at factory declares cargo is ready
- China customs broker arranges clearance and inspection
- China Customs allows export (based on licenses held by factory)
- Trucking company picks up cargo and carries to HK border
- Customs cleared for export into HK
- Export clearance of HK and booking with airline / shipping line
- Confidential Inck Merchandise Pty Ltd 2012
- Sea or Air Shipment
- Arrival at destination port / airport
- Australia/NZ Customs clearance
- Local trucking company pick up cargo at port / airport
- Client warehouse delivery booking made with a minimum of 24 hours’ notice prior to delivery of goods into customer warehouse and delivery time confirmed
- Daily Shipping Report used to track all shipments and deliveries