
Charlotte Cottam
Here’s our list of superpowers:
✓ Audit your current product inventory
✓ Design and create uber-cool concepts
✓ Develop products from scratch
✓ Source your merchandise (from ethical suppliers)
✓ Test, test and test some more
✓ Deliver sustainable product solutions
✓ Cover the ordering, shipping, logistics and delivery for you
Best of all – we offer ‘no-surprise’ pricing and a full, money-back guarantee on all of our work.
Learn More about Adrian
Managing Director
Managing Director
Hands on and always keen to help share his knowledge and experience, Adrian is passionate about Inck and the promotional merchandise industry. As a national industry association board member (APPA), Adrian is a leader in product safety, responsible sourcing and actively driving better education and transparency in the industry. As an owner and Director at Inck, Adrian is personally responsible for the products that Inck delivers, but sleeps comfortably at night knowing that he has the Inck team behind him!
To get in touch with Adrian [click here]
Learn More about Hsiu
Senior Project Manager
Senior Project Manager
Hsiu may have a tricky name (it’s pronounced “Sil“ like “window sill”) but it’s the only tricky thing about her! Hsiu makes complex projects run simply with her experience on both sides of the business (supplier and customer facing) and her ridiculous work ethic and reliability. With over 9 years at Inck, Hsiu is trusted with managing our major, offshore projects and works closely with our customers and the team to deliver outstanding results.
To get in touch with Hsiu [click here]
Learn More about Roxane
Senior Account Manager
Senior Account Manager
Rox manages the local side of the business. With over 300 local suppliers and tight lead times, Rox weaves her magic every day to make good things happen. If you call us, it is likely to be Rox’s cheerful voice that will greet you. And, if it’s something you need quoted on quickly, Rox will bring together our supply, design, decorator and delivery team to make it happen and ensure you are 100% happy.
To get in touch with Rox[click here]
Learn More about Shane
Senior Account Manager
Senior Account Manager
Vying for the title of “most helpful person in the world”, Shane brings a passion and energy to the team that is widely infectious. With a successful career in the health and fitness industry, Shane has developed a customer service attitude that can only be learned with years of frontline experience. Shane’s passion for creativity and technology and his experience from outside the promo products industry is driving innovation and new ways of how we do business.
To get in touch with Shane [click here]
Learn More about Jaala
Finance and Operations Manager
Finance and Operations Manager
Jaala is our financial guru. With nearly 10 years at Inck, there’s not a problem that Jaala can’t help solve with her forensic attention to detail and laser focus. “If it has to be done again, build a system” is Jaala’s mantra. In addition to her financial savvy, she also happens to be one of the most professional and helpful people to have ever walked the earth.
To get in touch with Jaala [click here]
Learn More about Bruce
Buying & Production Manager
Buying & Production Manager
Bruce is the liaison between our customers and our factories. Having gained consumer product experience on the ground, both here and in China, he expertly manages our supply chain across multiple projects at any one time. Bruce is a brilliant communicator and always on the lookout for safety and compliance in the production process. Although Bruce spends most of his time working directly with our factories, he is also closely involved with our customer facing team to ensure clear communication flow.
To get in touch with Bruce [click here]
Learn More about Caitlin
Sales Support & Admin Assistant
Sales Support & Admin Assistant
Caitlin supports the sales team and assists with all the back office admin. From liaising with our suppliers and courier companies to sourcing and quoting for smaller, local orders. Caitlin’s enthusiasm and thirst to learn make her a welcome addition to the team (and she also makes a fabulous cup of tea!)
To get in touch with Caitlin [click here]
Learn More about Alexis
Graphic Designer
Graphic Designer
Alexis is our in-house designer who helps with the design/innovation side of the business. He ensures your mock ups look great and your artwork is on point. Always keen to help, Alexis is a chilled member of the team whose creative experience and can-do attitude make him a welcome asset.
To get in touch with Alexis [click here]
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Learn More about the Creative team
For any questions about our creative process please get in touch [here]
Learn More about the Quality Assurance team
For any questions about our quality assurance process please get in touch [here]
For any questions about our logistics & delivery process please get in touch [here]
Learn More about the Finance & Operations team
For any questions about our finance and operations process please get in touch [here]
Learn More about the Sales and Marketing team
We’d love your feedback or to keep in touch with us please [click here]
Learn More about the IT and Technology team
For any questions about our technology systems and processes please get in touch [here]
With over 15 years experience, supplying some of the world’s leading brands and companies, our proven track record offers you guaranteed peace of mind. And, Sure. We might be a little biased. So – Why not have a look at some of our client testimonials?
Charlotte Cottam
Geoff Combes
Peter Watkins
Amelia Speechley
Liz Smith
Sourcing promotional products can be a painful process. There are over a 100 million products available online and millions of factories, agents and suppliers to source them from. Inck saves you from not only choice overload, but offers no-surprise pricing and guaranteed peace of mind that every step of the way we will take care of it.
Whilst many promotional products may look the same, not all are created equally. At Inck, we are committed to maintaining the highest quality standards and only work with factories whose values align with our own. With an award-winning creative team and all products sourced from ISO 9001 certified suppliers, you can rest assured that your merchandise will look great and produce results.
Safety is an intrinsic part of our products’ quality and value. From design to delivery, our commitment to applying the highest standards of safety is woven into the DNA of everything we do. We are not interested in short cuts. We believe our responsibility extends beyond the mandatory testing, risk assessments and quality procedures expected. Working closely across the supply chain allows us to maintain full transparency, ensure safer working conditions and mitigate any risk to your reputation or brand.
Whilst the promotional products industry might not have the best credentials in terms of reducing waste, we are genuinely invested in reducing our footprint. By making every effort to understand the sustainability journey of your product, we offer ethically produced merchandise from quality-controlled suppliers that meet your needs, without jeopardizing the needs of future generations.
With over 15 years’ experience, working with some of the world’s leading brands (Nestle, Uncle Tobys, Cricket Australia), we’re proud to offer guaranteed peace of mind (or your money back).
But don’t just take our word for it! Here’s what some of our clients have to say.