Why Inck?

 A dedicated team with an agency approach.

Our Team

passionate Brand Merchandise Specialists
Adrian Davidson

Managing Director

With 25 years of experience working in Branded Merchandise, Adrian is a leader in product safety, responsible sourcing and actively driving better education and transparency in the industry.

passionate Brand Merchandise Specialists
Hsiu Nam

Senior Project Manager

With experience on both sides of the business (supplier and customer-facing) Hsiu makes complex projects run smoothly and is trusted with managing our major, offshore projects.

passionate Brand Merchandise Specialists
Shane Cowell

Senior Account Manager

Shane heads up our Inck local team and brings a passion and energy that is widely infectious. His experience from outside of the industry has helped drive innovation and new ways we do business.

passionate Brand Merchandise Specialists
Jaala Cheetham

Finance and Operations Manager

Jaala is our financial guru. With nearly 10 years at Inck, there’s not a problem that Jaala can’t help solve with her forensic attention to detail and laser focus.

passionate Brand Merchandise Specialists
Bruce Yu

Buying & Production Manager

Bruce is the liaison between our customers and our factories. Having gained consumer product experience on the ground, both here and in China, he expertly manages our supply chain across multiple projects at any one time.

passionate Brand Merchandise Specialists
Caitlin Scott

Sales Support & Admin Assistant

Caitlin supports the sales team and assists with all the back office admin. From liaising with our suppliers and courier companies to sourcing and quoting for smaller, local orders.

The Inck Difference

Here’s 5 reasons our clients keep working with us year after year.

Looking to design a brand new product for a major campaign or event? Need quality merchandise delivered fast? Whatever it is you need, the team at Inck can take care of it. Our team has specialist experience that allows us to work with factories directly and manage the cross-border, multi-currency, multi-lingual transactions of your order responsibly. At Inck, we manage every transaction and take full responsibility thereby mitigating any risk to your brand and reputation. And our ‘no surprises’ pricing means literally just that.

Keen to see examples of our work? Click here.

Our Process

Here's what to expect when you have Inck on your team.

passionate Brand Merchandise Specialists

Discovery

The first part of the process starts with you, and understanding your objectives from a brand and customer perspective. From there, our team put our thinking caps on and explore concepts and merchandise options. We then liaise with our partners, either locally or overseas, before providing you with a range of options and costings. 

passionate Brand Merchandise Specialists

Design

Once you are happy with the completed brief, our design team get to work. The design stage incorporates the highest quality assurance and all relevant safety measures required under Australian (and International) law. Before we hit ‘go’ on your order, we’ll share picture-perfect prototypes so you know what your customers are getting.

passionate Brand Merchandise Specialists

Development

During development, we leverage our trusted relationships with our local and overseas suppliers/factories to ensure your product is made to exact specifications. We have a team on the ground to ensure everything runs smoothly and make endless phone calls to track each stage of the production process.

passionate Brand Merchandise Specialists

Delivery

Our operations team is obsessed with getting your order to you on time. We take care of all the freight, warehousing and delivery side of the process, ensuring your products arrive promptly.

No Hassle. No Uncertainty. Guaranteed.

Want help sourcing quality products or already know what you need? Get in touch with our team.

Our Values

These are the reasons we get up in the morning and are excited to get to work.

When you partner with Inck, your brand’s reputation becomes as important as our own. We strive to not only offer quality products, but also impeccable service, exacting detail and a level of professionalism worthy of your trust.

Let's make your merchandise easy.

Our team are standing by to help you create custom promotional products your customers will love!

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